Customer Service Representative - State Farm Agent Team Member Miami - FL

Customer Service Representative - State Farm Agent Team Member

Full Time • Miami - FL
Benefits:
  • Bonus based on performance
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Training & development
  • Vision insurance
ROLE DESCRIPTION:
Join Natalia Sanchez's State Farm Agency as a Customer Service Representative, delivering outstanding service that supports our agency’s growth. You’ll handle customer inquiries, collaborate with the team, and anticipate community needs with care and attention to detail.

We’re looking for empathetic, customer-focused team members who want to grow with us. Driven candidates with sales potential will find strong opportunities for advancement. 

RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
  • Leverage existing client relationships to generate new business
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.
Compensation: $30,000.00 - $60,000.00 per year




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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